Accessible Transportation

Provides specialized service to students, faculty, staff and visitors who have a disability or a medical condition and need assistance getting around the Danforth Campus. Pre-authorization required.

Accessible Transportation

This service does not provide transportation to or from off campus locations.

Operating Hours

The service operates only during the academic session, Monday through Friday. The first trip of the day is at 7:30 a.m., and the last request for service will be accepted at 5:20 p.m.

Eligibility & Authorization

Students can obtain pre-authorization from Disability Resources or the Habif Health & Wellness Center. To learn more or to obtain pre-authorization, please call Disability Resources at 314-935-5970, or the Habif Health & Wellness Center at 314-935-6666.

Staff can learn more at ADA Guidelines & Process & Request for Accommodation Form.

Requesting Transportation

Once authorized, request needed transportation via our TripShot app. To book a medical escort ride:

  • Download TripShot app. Login using the service name “WashU” and WUSTL Key.
  • Choose “On Demand” and tap “Where would you like to go”.  Using WashU building names, add your origin and destination. 
  • Review both entries and times entered before clicking “Request Ride” to confirm your trip.

Services are operated on a first-come, first-served basis. Every effort is made to serve all passengers requesting service in a timely manner.

If you have questions about scheduling your ride, please call dispatch at 314-935-5607.