Accessible Transportation

Provides specialized service to students, faculty, staff and visitors who have a disability or a medical condition and need assistance getting around the Danforth Campus. Pre-authorization required.

WashU Medical Escort Service

Operating Hours

The service operates only during the academic session, Monday through Friday. The first trip of the day is at 8 a.m., and the last request for service will be accepted at 5:20 p.m.


You must obtain pre-authorization from Disability Resources or the Habif Health & Wellness Center to use the medical escort service. To learn more or to obtain pre-authorization, please call Disability Resources at 314-935-5970, or the Habif Health & Wellness Center at 314-935-6666.

Requesting Transportation

Once authorized, call the dispatch center at 314-935-7412 to request a trip. Services are operated on a first-come, first-served basis. We will attempt to serve all passengers requesting service in a timely manner. The dispatcher will always provide you with an estimated time for the van’s arrival when you request the trip. The medical escort service does not provide transportation to or from off campus locations.